JUMP TO SOLUTION Solved

Original topic:

Jibe popup for Google Chat

(Topic created: 09-01-2021 02:16 AM)
SoDoneSamsung
Astronaut
Options
Galaxy S20
I have a Galaxy S20+. Just updated the OS. Got the new annoying popup for Jibe chat features using RCS. I choose not to use it but it simply won't take no for an answer. All online advice does not work to remove this repeated popup. Such as go to messages, settings, chat features etc. Chat features is dimmed and not accessible. Also no advanced tab there either. Please help me turn this off completely. After reading it's disclosures I choose not to allow my texts or messages or possibly calls be shared by whom they choose or censored for that matter. The decisions are delegated to a third party I do not trust or ask to have any access to my information, period. 

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

I can definitely understand how frustrating this can be. Jibe is the platform used by Google for its chat services. It is required to accept the permissions to use the services of that app. Here is a link to the terms of service from Google. https://jibe.google.com/policies/terms/ You are welcome to submit a report in the Members app with feedback. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
3 Replies
userCDOgSH5OzG
Cosmic Ray
Options
Galaxy S20

What model number, carrier and software build do you have?

Software build: (settings > about phone > software information - last 4 digits of SW build number)

submit an error report on members app > + button > error report

0 Likes
Reply
conand19
Astronaut
Options
Galaxy S20
Did you get help. I have the same popup every few seconds and it's driving me crazy.
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

I can definitely understand how frustrating this can be. Jibe is the platform used by Google for its chat services. It is required to accept the permissions to use the services of that app. Here is a link to the terms of service from Google. https://jibe.google.com/policies/terms/ You are welcome to submit a report in the Members app with feedback. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply