Original topic:

Keep getting crash notifications from TMOBILE app

(Topic created: 09-16-2021 03:14 PM)
Blaquality
Cosmic Ray
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Galaxy S20
Not sure why, but put of me where I keep getting a crash error for TMOBILE diagnostic

Anyone know why this is happening? 
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2 Replies
iamblue
Supernova
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Galaxy S20

can you disable that app? or uninstall? 

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S20

Hi, I can understand your frustration when it comes to apps constantly crashing. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Try these steps and see if this resolves the issue: https://www.samsung.com/us/support/troubleshooting/TSG01001496/

Please let me know if this helps!

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