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Original topic:

Linking Samsung Free with TV & S20FE

(Topic created: 02-01-2021 03:06 PM)
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userNEQw4vNfsx
Cosmic Ray
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Galaxy S20

I've got a question I just bought a Samsung s20 Fe and it's got a feature on it where it's Samsung free you can link up to Samsung TV through it but every time I go to click on something to watch it tells me to go to another channel for instance it says this is featured on 1001 how do I on my phone get to I guess channel 1001

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S20

@userNEQw4vNfsx Let me see if I understand your situation. 

  • You have the Samsung TV Plus installed on your Samsung TV.
  • You are watching a show on your TV but want to switch to your phone. 

Is this correct?

If so, on your phone:

  1. Open the Galaxy Store
  2. Find and download "Samsung TV Plus"
  3. When you open the "Samsung TV Plus" app on your phone, click on the "Live" button near the bottom of the screen.
  4. You will see a list of shows and the channels that they are on. Find the channel that you are watching on the TV and continue watching on your phone. 

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userNEQw4vNfsx
Cosmic Ray
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Galaxy S20
really? I just can't figure out how to switch it to the channel that I want so tell me what channel it's on but I can't figure it out on my phone I've got it on my TV and it works fine a lot of good programs on there I just can't get it to work on my phone
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Solution
LongHiker
Legendary Samsung Care Ambassador
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Galaxy S20

@userNEQw4vNfsx Let me see if I understand your situation. 

  • You have the Samsung TV Plus installed on your Samsung TV.
  • You are watching a show on your TV but want to switch to your phone. 

Is this correct?

If so, on your phone:

  1. Open the Galaxy Store
  2. Find and download "Samsung TV Plus"
  3. When you open the "Samsung TV Plus" app on your phone, click on the "Live" button near the bottom of the screen.
  4. You will see a list of shows and the channels that they are on. Find the channel that you are watching on the TV and continue watching on your phone. 
userNEQw4vNfsx
Cosmic Ray
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Galaxy S20
thank you
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S20

@userNEQw4vNfsx Glad that I could help! 

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SamsungJustin
Community Manager
Community Manager
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Galaxy S20

Hey @LongHiker Would you be able to help with this by any chance? 

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