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Astronaut

Locked out of gmail

So my last phone the s10 I broke n now got new phone n cant get into my gmail no matter what I try. Is there a way to pull the passwords from my old phone with my samsung account

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Samsung Care Ambassador

Re: Locked out of gmail

unfortunately there wouldn't be a way to recover your Google Account through your Samsung account. 

 

You will need to go through the Google Account Recovery process to be able to recover your Google account to use it with your S20. Go to the Account Recovery page and follow those steps if you can with your computer. 

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Samsung Care Ambassador

Re: Locked out of gmail

If it's saved to Samsung Pass, once you're able to sign in, it should offer to insert. If you can't get to it, you will need to reset your Gmail password somehow. Can you try on a computer? 



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