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Loose charger port (s20 FE)

(Topic created: 02-04-2021 01:49 PM)
Takeuchii
Astronaut
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Galaxy S20
It seems that the s20 FE charging port is really loose. Has anyone else notice this or is it just my phone. Ive never dropped the phone and its always in a case. Im very delicate with ports as they tend to break pretty easily but on my LG G8 ive never experienced this problem. My s10+ isnt this loose either. I can wobble the cord quite a bit in the port and i have also tested other charge cables. Is it just that the FE is a lower end model? 

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S20

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. UbreakIfix- Samsung authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix

5: Private message: http://bit.ly/2JH2rq2


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4 Replies
JLinds23
Astronaut
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Galaxy S20

I'm having the same issue, it's still charging but the port is very loose. 

userUbT6OffYZf
Constellation
Options
Galaxy S20

Same issue on my wife's new s20fe. Charging port is solid on my s21 Ultra. Must be an issue with the s20fe. Hopefully there are no issues down the road with the charging

Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. UbreakIfix- Samsung authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix

5: Private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S20

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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