Loose charger port (s20 FE)

[Takeuchii]

It seems that the s20 FE charging port is really loose. Has anyone else notice this or is it just my phone. Ive never dropped the phone and its always in a case. Im very delicate with ports as they tend to break pretty easily but on my LG G8 ive never experienced this problem. My s10+ isnt this loose either. I can wobble the cord quite a bit in the port and i have also tested other charge cables. Is it just that the FE is a lower end model? 

[JLinds23]

I'm having the same issue, it's still charging but the port is very loose. 

[userUbT6OffYZf]

Same issue on my wife's new s20fe. Charging port is solid on my s21 Ultra. Must be an issue with the s20fe. Hopefully there are no issues down the road with the charging

[SamsungAdam · Accepted solution]

Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. UbreakIfix- Samsung authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix

5: Private message: http://bit.ly/2JH2rq2

[SamsungAdam]

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