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Cosmic Ray

Low volume when connected to bluetooth.

Galaxy S20 playing Pandora via JBL Charge  speaker.  Volume when playing music is very low. I can fix it for one song by reconnecting to the speaker but after song ends, I get a notification sound and volume becomes very low. Happens every time.
Any fix for this issue? 
8 REPLIES 8
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Galaxy

Re: Low volume when connected to bluetooth.

I only have this issue when I connect my S20 Ultra to a bluetooth device after a system restart. Normally, I connect to the device and when the music starts playing I crank the volume up on my phone for the bluetooth. it stays at the volume until I reboot my phone. did you check the sound and volume settings? maybe your phone has a volume level protection turned on.
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Cosmic Ray

Re: Re: Low volume when connected to bluetooth.

I don't have media limit volume turned on. The mystery notification sound precedes the volume going low. I thought it was Pandora's media player that was sending the notifications after every song, so I turned off notifications for Pandora, which did not fix it.
The volume problem only happens with the BT speaker, not with Galaxy Buds even though the notification after each song can be heard
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Galaxy

Re: Low volume when connected to bluetooth.

does the JBL speakers rely on firmware updates? other than that, I would be out of ideas.
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Cosmic Ray

Re: Re: Low volume when connected to bluetooth.

No updates for the JBL, tried it with a no name speaker also, same result. Thanks for trying though!
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Samsung Care Ambassador

Re: Low volume when connected to bluetooth.

@userBwHIjqnKIR Try to reconnect bluetooth device. Remove and connect again. DOuble check if the bluetooth speaker on the phone is use for audio and call. Check the phone if it is Dolby enabled.

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Cosmic Ray

Re: Re: Low volume when connected to bluetooth.

Still getting the low volume after each song. I don't know if after each song the bluetooth disconnects and reconnects, hence the double notification sounds.
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Samsung Care Ambassador

Re: Re: Low volume when connected to bluetooth.

@userBwHIjqnKIR hmm if all didn't work you may have it check with ubreakifix repair center they are authorized by samsung to repair galaxy phones.  Diagnostic is free i think, call them before coming in. 

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Cosmic Ray

Re: Re: Re: Low volume when connected to bluetooth.

Thank you for the advice!
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