Original topic:

Moisture detection

(Topic created: 08-02-2021 05:47 PM)
Evelynpebblen
Constellation
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Galaxy S20
Moisture detection on for several days will not go away, unable to charge phone with USB cable. Any recommendations on how to fix? Phone has not been wet. Cleaned port. Factory reset. Nothing working...
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5 Replies
usernQXyKHbrm5
Constellation
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Galaxy S20
Try a hair dryer on the cool setting to blow on the ports
Georgia2004
Comet
Options
Galaxy S20
Try this log into your samsung account go to support and find your local authorized repairs center and let them diagnose your problems and correct it...just saying this would work when all else has fail
SelfProclaimedBest
Red Giant
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Galaxy S20
Wireless charge it.. reboot to safe mode, or stick it in rice weather wet or not to see if it can trick trip the malfunctioning sensor back off. Common hardware/software glitch for charging port fyi.
Demir
Astronaut
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Galaxy S20
Rice does not work, lots of phone repair technicians hate when people do it because it gets stuck in the ports an can cause even more problems
Smew
Nebula
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Galaxy S20

It could be a software related issue, try submitting an error report through the Samsung Members app!