JUMP TO SOLUTION Solved

Original topic:

My phone is not charging

(Topic created: 02-12-2023 06:23 PM)
1285 Views
Dog-
Explorer
Options
Galaxy S20
I have 13 percent I use 2 chargers it's not working 
11 Replies
Solution
d_spi
Samsung Care Ambassador
Options
Galaxy S20
Good afternoon @Dog-, I hope you're doing well. I'm sorry to hear that you're having charging issues.

At this point if you've tried more than one compatible charger for your device as specified in this official Samsung Guide, I recommend taking your phone to a Samsung Authorized repair center to have your phone looked at.

https://www.samsung.com/ph/support/mobile-devices/what-to-do-when-mobile-device-has-problem-with-cha...
Dog-
Explorer
Options
Galaxy S20
Ok Thank you
d_spi
Samsung Care Ambassador
Options
Galaxy S20
You're welcome have a great evening
bakerr
Astronaut
Options
Galaxy S20
Try different charging boxes and outlets and if you can check to see if there is lint inside the charger port.
Dog-
Explorer
Options
Galaxy S20
Ok
BelizeanStar
Astronaut
Options
Galaxy S20
Have you tried a wireless charger?
Dog-
Explorer
Options
Galaxy S20
Yes
BelizeanStar
Astronaut
Options
Galaxy S20
Sounds like manufacture defect. You might need to contact Samsung to get it fixed.
Dog-
Explorer
Options
Galaxy S20
Ok