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Need help with S20 Fe camera blank white screen issue

(Topic created: 03-13-2022 05:27 PM)
user1H2NHaF5yr
Constellation
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Galaxy S20

I have been reading the posts of people having the same camera issue of a blank white screen just showing up and resets do not work. I need to find a solution for this issue. Please help. 

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Samsung_Moderator
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Galaxy S20

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01001329/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.  
 
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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S20

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01001329/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook
 
Send Message on Twitter
 
Send Message to Moderator