jakedowns
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11-26-2022 05:39 PM in
Galaxy S20Hello,
I recently got a S20 5G UW
It's on Android 12 (Official)
It came with Netflix v 1.0.0 preinstalled
When I try to open it, it says Please update to the latest app version to proceed
When I look for the app in the Galaxy Store or the Play store, I get the error that the app is no longer compatible
When I go to Netflix's Android support page and download the 4.16.200217 version, it upgrades, and then throws the error:
Please make sure your device has network connectivity and that the Date/Time settings are accurate
I'm using the phone on wifi
Other android and apple devices on the same wifi can load Netflix just fine
I'm not using VPNs or rooted or unofficial firmware or software
As far as I can tell my devices Play Protect status is fine
I've made sure Play Store and the phone are as up to date as possible
I contacted Netflix support and they had me run through the same troubleshooting steps I had already found through their website
They finally told me to contact my ISP.. but I don't think its a network issue. I can sign into nextflix just fine in the chrome browser.
Has anyone run into this?
I've also made sure to clear data / clear cache and yes Ive tried restarting
7 Replies
nitrate
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11-26-2022 05:41 PM in
Galaxy S20
I had the same thing happen. Waited a few days and it was compatible again.
jakedowns
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11-26-2022 05:56 PM in
Galaxy S20
Welp fingers crossed then. 🤞
jakedowns
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11-28-2022 06:31 PM in
Galaxy S20
Wow. I don't know how or why but just like you said I waited a few days and it's able to update and open now. Thanks for the reassurance
napy
Astronaut
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11-26-2022 05:52 PM in
Galaxy S20
Netflix make you pay for everything
BCClemons649
Sun
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11-26-2022 06:57 PM in
Galaxy S20
There is a straight up free version of Netflix
M4CK
Astronaut
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11-27-2022 08:48 PM in
Galaxy S20
What's it called ??
BCClemons649
Sun
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11-26-2022 06:58 PM in
Galaxy S20
This happened to me on an app called Polycam. I contacted the developer and no responce.

