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Original topic:

No 5g/LTE data after UI3.1 update

(Topic created: 03-30-2021 03:40 PM)
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userMeCAydwH60
Asteroid
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Galaxy S20

Hello, 

Since uodating to OneUI3.1 3 days ago, both mine and my wifes s20 FE 5gs have no data connection o er 5g or lte. Have to choose 4g or lower in order to have a data connection. 

 

Anyone else have a fix for this? I didnt want to update but samsung decided to update it anyway after being postponed a second time

 

Thanks

Evyn

3 Replies
RedDragon
Samsung Care Ambassador
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Galaxy S20

Who is your carrier? Did you have 5G sim card? Did you reset network setting?

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userMeCAydwH60
Asteroid
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Galaxy S20

I have the network  forcing a 4g connection (wcdma/gsm only under mobile networks)

 

I get full bars with LTE/wcdma/gsm with the icon above showing LTE+ , but when i open a brower or an app, i get no internet connection.

 

Both phones immediately  after 3.1 update

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Solution
userMeCAydwH60
Asteroid
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Galaxy S20

 

I found  my solution  on another post linked below. 

 

Wiping partition cache fixed both phones.

 

https://us.community.samsung.com/t5/Galaxy-S20/No-Data-after-getting-THE-One-UI-3-0-update/td-p/1661...