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Original topic:

No measure button on stress and heart rate

(Topic created: 04-24-2020 11:52 AM)
user0NMlO78Jpq
Constellation
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Galaxy S20

I have samsung S20+ devise and In samsung health no measure button available on stress and heart rate.

Request you to please help us to resolve the same and do the needful.

 

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S20

@user0NMlO78Jpq yes, the S10 line of phones had the sensors on the back to measure. The S20 requires a smart watch or 3rd party heart rate/oxygen saturation monitor connected accomplish this. 

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20 Replies
VerbumVeritum
Samsung Care Ambassador
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Galaxy S20

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 

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user0NMlO78Jpq
Constellation
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Galaxy S20

No sir

I don't have Smart watch

And my old devise S10+ is there measure button.

So please advise me what should I do


@VerbumVeritum wrote:

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 


 

Solution
VerbumVeritum
Samsung Care Ambassador
Options
Galaxy S20

@user0NMlO78Jpq yes, the S10 line of phones had the sensors on the back to measure. The S20 requires a smart watch or 3rd party heart rate/oxygen saturation monitor connected accomplish this. 

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Samsung_m8xCA4M
Astronaut
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Galaxy S20

I am very disappointed the feature was discontinued. I used it frequently for heart rate and oxygen saturation. Feeling cheated after spending so much money on my S20 Ultra. 

Samsung_4cZZPiS
Constellation
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Galaxy S20

I agree with you. 

I used to have galaxy s10plus and honestly, I feel like this "upgrade" to s20plus was simply derogatory and upright disappointing.. I hardly see any upgrade in functionality, other than the camera. 

 

what a waste of money to go from s10 to s20

#samsungfail #disappointed

usertaX8j0rRKl
Constellation
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Galaxy S20

I have the s20 plus and an s3 Frontier watch.  I don't have any functionality or button on my stress section either. My watch works for other samsung health functions just fine.

JacekR2
Astronaut
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Galaxy S20

i have the same problem but i have a smartwatch - Galaxy Gear S3.

how to measure stress and saturation on it??

LongHiker
Samsung Care Ambassador
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Galaxy S20

@JacekR2 wrote:

i have the same problem but i have a smartwatch - Galaxy Gear S3.

how to measure stress and saturation on it??


Sorry, but the Gear S3 does not have the appropriate hardware sensors to measure stress and saturation. 

userGrgLUzYj9a
Constellation
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Galaxy S20

this is extremely disappointing.   Spend $1,000 on a phone and have less functionality?