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Constellation

No measure button on stress and heart rate

I have samsung S20+ devise and In samsung health no measure button available on stress and heart rate.

Request you to please help us to resolve the same and do the needful.

 

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10 REPLIES 10
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Samsung Care Ambassador

Re: No measure button on stress and heart rate

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 

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Constellation

Re: No measure button on stress and heart rate

No sir

I don't have Smart watch

And my old devise S10+ is there measure button.

So please advise me what should I do


@VerbumVeritum wrote:

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 


 

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Samsung Care Ambassador

Re: No measure button on stress and heart rate

@user0NMlO78Jpq yes, the S10 line of phones had the sensors on the back to measure. The S20 requires a smart watch or 3rd party heart rate/oxygen saturation monitor connected accomplish this. 

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Constellation

Re: No measure button on stress and heart rate

I am very disappointed the feature was discontinued. I used it frequently for heart rate and oxygen saturation. Feeling cheated after spending so much money on my S20 Ultra. 

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Constellation

Re: No measure button on stress and heart rate

I agree with you. 

I used to have galaxy s10plus and honestly, I feel like this "upgrade" to s20plus was simply derogatory and upright disappointing.. I hardly see any upgrade in functionality, other than the camera. 

 

what a waste of money to go from s10 to s20

#samsungfail #disappointed

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Constellation

Re: No measure button on stress and heart rate

I have the s20 plus and an s3 Frontier watch.  I don't have any functionality or button on my stress section either. My watch works for other samsung health functions just fine.

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Constellation

Re: No measure button on stress and heart rate

this is extremely disappointing.   Spend $1,000 on a phone and have less functionality?

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Supernova

Re: No measure button on stress and heart rate

@user0NMlO78Jpq @userGrgLUzYj9a @usertaX8j0rRKl 

 

Thanks for letting the forum know how you feel about this change. I'm not with Samsung but have been involved in app and product development. It's hard to know which features to keep, update, and grow sometimes. 

 

I've tagged your post so it appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

 

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Astronaut

Re: No measure button on stress and heart rate

absolutely ridiculous tbh. this phone is a waste of money.
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