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Constellation

No measure button on stress and heart rate

I have samsung S20+ devise and In samsung health no measure button available on stress and heart rate.

Request you to please help us to resolve the same and do the needful.

 

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3 REPLIES 3
Samsung Care Ambassador

Re: No measure button on stress and heart rate

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 

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Constellation

Re: No measure button on stress and heart rate

No sir

I don't have Smart watch

And my old devise S10+ is there measure button.

So please advise me what should I do


@VerbumVeritum wrote:

@user0NMlO78Jpq hey there! Unfortunately the phone itself doesn't have the sensors required. Do you have a smart watch? 


 

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Samsung Care Ambassador

Re: No measure button on stress and heart rate

@user0NMlO78Jpq yes, the S10 line of phones had the sensors on the back to measure. The S20 requires a smart watch or 3rd party heart rate/oxygen saturation monitor connected accomplish this. 

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