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Asteroid

No more camera preview from Nest hello doorbell

I updated my Galaxy S20 plus last night overnight. Today, I cannot slide down from my nest doorbell notifications to see the video preview. This has normally always worked and previously if it ever stopped working, I just had to restart my phone. Several restarts have not restored this functionality and I'm seriously annoyed. This was the best feature of that app. I don't want to open the full nest app to see what's in front of my house.

 

Any ideas how to fix this? There's internet posts (https://9to5google.com/2020/06/10/android-11-beta-1-nest-notifications/) saying this is an issue with Android 11, but my phone still says that I have Android 10.

 

27 REPLIES 27
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Asteroid

Re: No more camera preview from Nest hello doorbell

i have faced the same problem and it happened after the update as well 

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Constellation

Re: No more camera preview from Nest hello doorbell

I'm experiencing the same issue after I updated to the note 20 ultra

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Constellation

Re: No more camera preview from Nest hello doorbell

I am also experiencing this issue after upgrading to Note20 Ultra.

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Constellation

Re: No more camera preview from Nest hello doorbell

same here on s20 ultra 5g
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Astronaut

Re: No more camera preview from Nest hello doorbell

Same issue on Samsung Galaxy Note 20 Ultra

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Constellation

Re: No more camera preview from Nest hello doorbell

I have the same issue. I hope this gets fixed soon. I first thought it was just my Sound alert video but also any motion alert video. It's a real bummer.

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Astronaut

Re: No more camera preview from Nest hello doorbell

Same issue here, Galaxy S20+

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Asteroid

Re: No more camera preview from Nest hello doorbell

Same issue here. Everyone, please contact both Samsung and Nest support. They may not know about it if we just talk to ourselves in a forum. Thank you. 

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Constellation

Re: No more camera preview from Nest hello doorbell

same
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