Original topic:

No text alert for one of my contacts.

(Topic created: 06-20-2021 10:16 PM)
userKiBkJOJwNm
Constellation
Options
Galaxy S20

I'm not receiving text message notifications from one of my contacts - a very important one too.  This happened right after I selected "Remove" the Pop Up message icon while in a conversation with this contact.  Can I, and how do I restore(re-enable) text notifications for this contact?  I've seen other posts for a similar issue but not how to restore on a S20+ 5G phone.

2 Replies
Blue7
Sun
Options
Galaxy S20

have you checked the contact info and see if they were somehow blocked? 

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userKiBkJOJwNm
Constellation
Options
Galaxy S20

Thank you for  the suggestion.

I've worked out what the problem was.   At the messages app, I found that there was a tiny bell with a slash through it, underneath my contacts name.  Example screen shot below , thanks to youtube.com/watch?v=jYHGQFI3uAk.

userKiBkJOJwNm_1-1625725032959.png

I clicked on that, the symbol disappeared, and voila! the notifications, sound and visual, returned.

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