Original topic:

Not able to send or receive pictures on Wi-Fi

(Topic created: 06-09-2021 03:04 PM)
ENJohnson21
Astronaut
Options
Galaxy S20

I have an S20, my husband had and S8 and just upgraded to the S21 and is still having this issue.  We can't send or receive pics via text message from each other unless we get off the wifi.  Neither one of us has this problem with anyone else.  It's not a home wifi issue as this happens anywhere we go.  Anyone know how to fix this or what the issue may be?  We have service through AT&T.

2 Replies
SpudMan9510
Cosmic Ray
Options
Galaxy S20
Try turning off advanced messaging. Not sure if it will help or not
0 Likes
MrJell_Lee
Halo
Options
Galaxy S20

MMS is usually carrier related, so try talking to your carrier first and see what they say.

If they can't help... then recreate the issue and submit an issue report using the Samsung Members app right after it.