Original topic:

Not able to update my phone

(Topic created on: 4/16/21 7:43 AM)
userOcbkSdv5Mn
Constellation
Options
Galaxy S20

Hi team,

I have this smartphone and I've got the update notification. See the below image:

Screenshot_20210416-200834_Settings

Every time I tap on Update, just nothing happens. I've restarted my phone many times, but not thing happens.

This update is about the latest security patch, so I cannot miss it. 

Looking forward to help!

Thank you and regards!

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2 Replies
MateuzsDev
Comet
Options
Galaxy S20
Do it with a laptop. And use smart switch and see iff it works
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userOcbkSdv5Mn
Constellation
Options
Galaxy S20

Thanks for your response, and help. I was able to update my phone, manually, thanks to this guide, though it was for the old model, but still, it worked for me.

Thanks for your help. Cheers!

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