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Constellation

Not all Group Messages come through

I'm not receiving all my messages in group texts, I have called AT&T 8 times in a month over this issue and was told yesterday that it's a Samsung issue not an AT&T issue. Some messages will sit under the individual persons number and when you try to download it it still won't open up. Theses messages are vital as most of Americans are working from home and are in group texts for work