I have tried 2 different S20+ phones and on both the volume for notifications keeps resetting to the default level. This happens after ever restart and randomly a couple times during the day. It makes no difference if the control media with volume control is on or off. Has anyone else experienced this?
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I have a similar problem, but my notification sounds keeps turning OFF. It's caused me to be late to work on more than one occassion. Last night I checked the volume before bed to ensure it was turned up, and this morning there was no sound. When I looked at the volume controls, the notification sounds was back on mute! This is absolutely unnaceptable. I've had this phone for 3 weeks, so I know my software is up to date. A factory reset is ridiculous as I've just set it up.
I'm having the same problem (brand new S20 FE 5G) with my notifications being muted without any interaction by myself. I haven't turned Bixby routines on. I've had the phone for a few days and have updated to the latest version. I totally agree that a factory reset should never be the first answer for a problem (especially after finally getting it set up). This issue is causing me to miss my meds and you don't want to see what happens when I miss my meds.
This is really upsetting as I have used the same 2 bixby routines for well over a year, really rely on them, and have not changed them, and have purposely not updated the phone to avoid buggy updates. If a phone keeps running the same working software and is restarted every morning, how is it suddenly acting up like this! I hate technology!
There is no option under sounds settings to even mess with the notification volume under bixby routine settings.
There are only other volume settings, which is ridiculous. When I open this screen and hit the volume down and change it manually that way it's only changing the current volume. I don't think it's actually changing the settings in the routine. This has never been an issue on my S10 before and it is running the same routines and same settings and same update level because I purposely won't update it so that it changes things on me. I am very angry that I never change anything on this phone and it still messes itself up and makes life harder! This alarm is needed for work and it usually doesn't work anymore! Very disappointed in Samsung as this is my first Android phone after 10 years of Apple and never had I alarm issues with them! Will have to get my husband to set the alarm on his iPhone because that always works as it's suppose to. Really regretting my decision to switch.
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I've been using Tasker to automatically restore my notification volume to where I want it to be every time it gets muted (something I shouldn't have to be doing) and to notify me every time it has to do so. There is absolutely no rhyme or reason to when it does it. It happens at least ten times a day at completely random times. This doesn't sound like a Bixby problem.