Hi, @Cde3Cvr Thank you for reaching out, I can help you solve those issues you are having on your device. Please follow the steps below.
Go to Settings> LOck screen> Secure Lock Screen> Show Lockdown option
Make sure the lockdown option is off.
Also, if you are using a cellphone case, please double check if the case is not pressing the power button accidentally.
Please let me know if this works for you, Thank you!
Thanks for the reply. It was happening before I put a case on and I always use the double tap to wake the phone. Wish I could attach a screenshot of what it looks like.