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Original topic:

One UI 3 Secure Folder

(Topic created: 12-28-2020 04:49 PM)
userRudeBoy
Asteroid
Options
Galaxy S20
When the secure folder is unlocked the notifications are always hidden. Now it's always show or always hide. Bring back the previous behavior to only hide when locked. 
9 Replies
Miheeth
Constellation
Options
Galaxy S20
i too do not like this. my purpose of having secure folder is lost
user20cfGiyQeq
Constellation
Options
Galaxy S20
why are the icons so huge? you messed my whole ui up.
BigM12
Asteroid
Options
Galaxy S20
I have the same issue, the last update messed up secure folder usage for me.
userCuKY0F0R4V
Constellation
Options
Galaxy S20

agreed, the notification from secure folder dont work the same as they used to. In the past unlocking the secure folder showed the preview of notification when you swiped down. 

 

Please bring this back

JustMe1
Astronaut
Options
Galaxy S20
I submitted a formal help ticket on this today. Hopefully they respond.
Solution
JustMe1
Astronaut
Options
Galaxy S20
How to officially report this problem :

Samsung Knox (Secure Folder) Contact us

"If you have feedback or need technical support, contact us to help you solve the issue. To do this:

Go to Secure Folder > More options > Contact us. Select Ask question or Error reports, depending on your issue.
NOTE– ensure you have the Samsung Members app installed on your device. Samsung Members is the official channel for Samsung device and service support. Please note that Samsung account is required to send inquires and receive responses."

View solution in context

Famgoon
Asteroid
Options
Galaxy S20

Thanks. I done this today. 

I got the S21 Ultra recently and the secure folder has changed a lot from the version on my Note 9.

The secure folder was one of the best apps ever. I hope they go back to how it was before. 

This new pop up folder version is not it! 

 

They removed some of the best features:

 

I miss the dedicated home screen. Dedicated finger unlock. 


The new version lacks a premium feel.

userRudeBoy
Asteroid
Options
Galaxy S20
Everyone needs to submit a report so this can be fixed.
Famgoon
Asteroid
Options
Galaxy S20

The option to back up the secure folder no longer exists. You can only restore if you still have an old backup.

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