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Constellation

Phone Rattles When Shaken?

is there supposed to be a rattle coming from my phone? I'm assuming it's the one of the camera lenses but it's concerningly loud. it just makes me in comfortable.

12 REPLIES 12
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Asteroid

Re: Phone Rattles When Shaken?

I did not even notice that to be honest. I have the Galaxy S20 ultra 5G. Mine rattle when I shake it. I think its the built in camera. The optical telescoping lense. Not sure if its supposed to be normal.

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Constellation

Re: Phone Rattles When Shaken?

I also have the S20 Ultra. if there are other instances of this with other people then I'm a little relieved. I still don't like the sound of it though.

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Constellation

Re: Phone Rattles When Shaken?

Same for me... S20 Ultra

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Astronaut

Re: Phone Rattles When Shaken?

Really? .. even if you don't hear it in you pocket this rattle indicates parts shaking...  thank for you comnent.. but really?

"That car makes a funny noise when I start it ... 'don't start it!'.. LOL

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Astronaut

Re: Phone Rattles When Shaken?

I have an s20 ultra. I have noticed this yesterday and called Samsung and they have asked me to return this and get a new one. After looking at this page I am no longer concerned now 

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Asteroid

Re: Phone Rattles When Shaken?

I just had th3 same issue i randomly shook my phone and Hurd the rattling got me scared i opened the camera app and Shook the phone and no rattle

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Astronaut

Re: Phone Rattles When Shaken?

I'm with you... this is not a small noise... I don't like carrying a baby rattle that cost $1600. 

Honestly.. owned cameras with zoom and OIS but never had a rattle probkem.. understand this is micro camera and may be different and has occurred with other Samsung products.. but this worries me!

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Astronaut

Re: Phone Rattles When Shaken?

Brand new, pre-order S20 Ultra... RATTLE!  This is not a small noise... I don't like carrying a baby rattle that cost $1600. 

Honestly.. owned cameras with zoom and OIS but never had a rattle probkem.. understand this is micro camera and may be different and has occurred with other Samsung products.. but this worries me!

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Samsung Care Ambassador

Re: Phone Rattles When Shaken?

Guys, it's not the same as other ois systems. The part that turtles is the zoom camera, as its lens are on the rails and move left and right inside the camera housing. It's been discussed already. Completely fine.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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