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Astronaut

Phone dialer pops up

I have a new S20 my phone dialer pops up anytime that my phone is connected to the head phone jack. 

1 REPLY 1
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Samsung Care Ambassador

Re: Phone dialer pops up

Have you performed a system cache wipe?

 


• Power off the device.

• Press and hold the Volume Up key and the Bixby / Power key.

• When the Android logo displays, release both keys.

• An 'Installing system update' message may show briefly before the Android Recovery menu options appear.

• Press the Volume down key several times to highlight Wipe cache partition.

• Press Bixby / Power key to select.

• Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.

• When the process is complete, Reboot system now is highlighted.

• Press the Bixby / Power key to restart the device.


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