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Original topic:

Phone getting warm quick and randomly

(Topic created: 01-14-2021 01:35 PM)
ePrice
Astronaut
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Galaxy S20
Throughout the day, whilst using my phone for simple tasks like reading web comics and using social media, never doing anything like playing games, my phone as the title suggests, got really want out of nowhere. I have a S20FE btw, does anyone know what causes this?
7 Replies
devildrummm
Astronaut
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Galaxy S20
it's most likely a bad battery or you could be using a charger that doesn't agree with your device
ePrice
Astronaut
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Galaxy S20
I use the Charger that the phone came with and the testing application says its ok, I've had this phone for half a month, thats weird
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S20

What types of apps are you using when you are experiencing these symptoms?


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ePrice
Astronaut
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Galaxy S20
I was Using Naver Webtoon mostly
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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S20

Hello,

 

It's usually normal for your device to feel a little warm while in use.

 

Here are a few facts to know:

 

If the phone only feels warm/slightly hot in these situations, this is normal.

  • Apps running in the background
  • When charging
  • Downloading apps, data, etc.
  • Games
  • GPS in use
  • Phone cases trap heat
  • Screen staying on
  • Streaming video or audio
  • Video chat

Tips to reduce heat:

  1. Remove device case/cover and see if this cools it down.
  2. Unplug the charger if the phone is fully charged.
  3. Close apps running in the background.
  4. Close app and browser tabs you are not using
  5. Uninstall any apps you downloaded before the problem started.
  6. Turn off network connections you are not using
  7. Reduce the screen timeout.
  8. Remove the battery (if removable), inspect for any damage, dust, etc., and reinsert it.

You also have an option to put unused apps to sleep. Follow the link below:

https://www.samsung.com/us/support/answer/ANS00088422/

 

Here is also a helpful article that gives additional information on getting the most out of your battery:

https://www.samsung.com/us/support/answer/ANS00078987/

 

I hope this helps!

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ePrice
Astronaut
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Galaxy S20
Ok thx, it doesn't really happen anymore but I'll keep it in mind 💜💜:double_exclamation_mark:
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devildrummm
Astronaut
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Galaxy S20
is there any way you can exchange the battery at a service provider location??
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