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Original topic:

Phone makes rattling sound when shaken

(Topic created: 03-05-2020 07:51 PM)
Samsung_NZXrR5p
Astronaut
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Galaxy S20

Is anyone else having the issue of when shaking your phone it sounds like something is loose in the camera area?

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Joellem
Product Expert
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Galaxy S20

hi @ic3y808 

for the rattling sound that you hear when you shake the optical image stabilization "OIS"

its the one managing when you are recording or capturing phone to be at a stable position

there is no way for it to be tightened up because it is controlled a gimbal-like inside the device.

 and when you are capturing a video it shouldn't make any noise  because the electromagnet will be turned on and stabilize the videos and photos that you are trying to the.https://www.samsung.com/global/galaxy/what-is/optical-image-stabilization/

 

Be sure to click " ✔ Accept as Solution" When you find an answer that works for you

 

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89 Replies
Samsung_y9m7Af5
Astronaut
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Galaxy S20

I hear the same thing.

Kahmi
Astronaut
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Galaxy S20

I think what you are hearing is the gyroscope present in all s20

Samsung_XuqO4se
Astronaut
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Galaxy S20

Ya I have the same thing but I don't think it's a real issue since it's just the camera gimble moving around

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Kahmi
Astronaut
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Galaxy S20

Jk its the camera lens barrel required to operate the auto focus function

xnachopop
Astronaut
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Galaxy S20

Mines are making sounds.

No good for a premium high-end expensive phone.

Samsung_C0ScBCN
Astronaut
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Galaxy S20

Mine is too

BessixB
Constellation
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Galaxy S20

Mine does it as well 🤔🤔

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Samsung_avHaJlq
Astronaut
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Galaxy S20

Its a sensor to change to landscape mode. Its supposed to do that. Shaking your phone is not something normal people do on a regular basis.

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Samsung_kstjArQ
Astronaut
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Galaxy S20

Mine does not do it. 🤔🤔🤔

Wonder what's doing it...

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