Original topic:

Phone notification problem!

(Topic created: 09-03-2023 10:21 AM)
user5nugWVU6Ms
Cosmic Ray
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Galaxy S20
I have a Samsung galaxy s20 5G AT&T unlocked smartphone with TracFone service. After last software upgrade my phone is getting notifications for voice-mail. I go to check and there are no new voice-mail. I go into settings and apps. Then tap on show system apps. Scroll down to phone services. Then tap on it and go to storage. Then tap clear data. Notifications disappear for awhile but come back! Any help will be greatly appreciated and thank you!!
3 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Does Tracphone use a specific app for voicemails, or visual voicemails? Is there anywhere you aren't checking, or possibly another app you can clear the cache/data of? Since this is a carrier service, have you reached out to them about this yet? They should be able to rectify this issue.
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user5nugWVU6Ms
Cosmic Ray
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Galaxy S20
No. I call my phone number and password to check.
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
No to which question? lol 😅 What has Tracphone said about this? Any help?
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