Original topic:

Phone won't charge when it's turned on

(Topic created: 09-28-2022 03:30 AM)
robertgravely
Astronaut
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Galaxy S20
I just updated my system yesterday and up until that point I was able to use my phone while charging. Now since the update I have to turn the phone off for it to charge. Also when I turn the phone back on it takes forever to get started. Please tell me what I can do about this. In my opinion this system update was a huge downgrade 
3 Replies
Struff
Cosmic Ray
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Galaxy S20
This is almost happening to me too except that mine will eventually charge while it's on, but it takes forever it causes the phone to overheat so wireless charging stops because it gets too hot.

They must have did this on purpose to get us to buy new phones. The diagnostic tests now tell me my battery is bad and needs to be replaced which it didn't before.
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helpmeease
Constellation
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Galaxy S20
mine won't charge when on either.. it says it's charging but battery percentage goes down still
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robertgravely
Astronaut
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Galaxy S20
Yep. Mine too. I wonder why this is happening
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