Phone won't shut off to restart

[Mary1111]

my phone won't shut off to restart it. I'm trying to make a payment on my top-tier account and it won't take my payment. phone changed alot after an update. I also lost some of my photos. I'm about to give up!

[Cheyennehoofhearted]

Swipe down twice, tap power icon or press and hold side power switch.

[Cheyennehoofhearted · Accepted solution]

Power icon to the right of search magnifying glass.