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Original topic:

Phone won't shut off to restart

(Topic created on: 2/2/21 2:08 PM)
Mary1111
Astronaut
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Galaxy S20

my phone won't shut off to restart it. I'm trying to make a payment on my top-tier account and it won't take my payment. phone changed alot after an update. I also lost some of my photos. I'm about to give up!

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1 Solution


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Solution
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Galaxy S20
Power icon to the right of search magnifying glass.

clipboard_image_1612310541043.jpg

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2 Replies
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Galaxy S20
Swipe down twice, tap power icon or press and hold side power switch.
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Solution
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Galaxy S20
Power icon to the right of search magnifying glass.

clipboard_image_1612310541043.jpg

View solution in context

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