Original topic:

Photo auto rotate

(Topic created: 07-20-2021 09:39 PM)
acs4cert
Asteroid
Options
Galaxy S20

The Auto rotate for my S20 + cannot be turned off.  When I swipe down from the top of the phone to select the quick keys, and select the auto rotate icon to off (paddle lock icon replaces the double curved arrows), with auto rotate to off the photos continue to auto rotate!

4 Replies
PotterGirl4
Astronaut
Options
Galaxy S20
If it's just photos doing it, that cannot be turned off as far as I know. Pictures will always turn once the phone is turned. Sorry I couldn't help.
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TheGalaxy
Neutron Star
Options
Galaxy S20
Make sure you don't have any Bixby routine
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Smew
Comet
Options
Galaxy S20

 What software version is you S20+ on? (Settings > About Phone > Software Information > Build Number [last 4 characters])

Did this happen after a recent software update? 

Does it still auto rotate on all apps when auto rotate is toggled off, or just some apps?

Submit an error report through the Samsung Members app! 

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acs4cert
Asteroid
Options
Galaxy S20

With autorotate turned off (quick settings):

No autorotate if in other apps, including Gallery

Autorotate if in camera mode and viewing pics

The issue seems to have started with the last update, I think!

SW Bld.: DUE2

I do not have the Samsung Members app on my phone, access the users group via computer.   So, I am no sure how to submit a error report.

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