Original topic:

Please fix.

(Topic created on: 4/6/21 4:27 PM)
Jeffc73OC
Galaxy
Options
Galaxy S20
My phone randomly locks while using the phone. Even when using the game launcher which is suppose to disable the screen from locking. I'll be in the middle of a game or using an app and my screen just locks. Probably does it like 100 times a day. Very annoying with no resolution. No fix and no explanation and no response back. Just writing this my screen locked 3 times in less than 5 minutes. I'm using a S20 ultra on Android 11 running One UI 3.1. Please fix ASAP. I've sent this via error reports and they says it was sent to tech support. But still no acknowledgement what the cause was or a fix. It's been a few months with this issue. There should be some kind of update. Either a fix or the cause of the problem with an acknowledgement of a fix. 
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