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Please return my trade in

(Topic created on: 1/12/21 2:16 PM)
userN9c5DfXiUJ
Constellation
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Galaxy S20

Bought myself a note 20 ultra for christmas, thought I was getting a great deal beacuse of my trade in. However, Samsung said they rejected my trade in and charged me an additional $270.00.  And wont return my phone. I get an error saying that the return is not possible. I just want my old phone back. Please help.

 

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S20

I recommend reaching out to our E-Commerce department for further assistance regarding your concerns. They can be reached directly at 855-726-8721.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S20

I recommend reaching out to our E-Commerce department for further assistance regarding your concerns. They can be reached directly at 855-726-8721.

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