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Constellation

Poor Product Design?

I just got my s20 a few days ago and I have a few complaints but by far the most bothersome is the bottom microphone. I assume most people hold their phone with 3 fingers in the back and the pinky tucked on the bottom. Whenever I'm taking a call while on speaker my pinky finger covers the microphone and my voice sounds all muffled. I tried to record myself on the Voice recorder app and it really does have trouble picking up my voice. I don't know if this is a certain case that only applies to me or if anyone else has this issue?

1 REPLY 1
Samsung Care Ambassador

Re: Poor Product Design?

I don't, to be honest. But when I hold my phone I actually don't have any fingers under the device, just holding it by its sides.



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