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Astronaut

Premium care eligibility for a phone purchased on eBay

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Is it possible to buy premium care for a cell phone that I bought off eBay in regards to Samsung S20

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Samsung Moderator
Samsung Moderator

Re: Premium care eligibility for a phone purchased on eBay

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Hello!

 

Thank you for reaching out, I can understand wanting to have to most coverage for your device in case of accidents. I would recommend reaching out to our Premium Care department by calling (866) 371-9501 and inquiring about eligibility for your phone. 

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Constellation

Re: Premium care eligibility for a phone purchased on eBay

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I don't think you can do that. I have my Galaxy S10 official and tried to buy a care and it says this device is not eligible. Although mine is almost one year old.

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Samsung Moderator
Samsung Moderator

Re: Premium care eligibility for a phone purchased on eBay

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Hello!

 

Thank you for reaching out, I can understand wanting to have to most coverage for your device in case of accidents. I would recommend reaching out to our Premium Care department by calling (866) 371-9501 and inquiring about eligibility for your phone. 

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