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Original topic:

Premium care eligibility for a phone purchased on eBay

(Topic created: 05-30-2020 09:24 AM)
Samsung_Cgu29Ep
Astronaut
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Galaxy S20

Is it possible to buy premium care for a cell phone that I bought off eBay in regards to Samsung S20

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S20

Hello!

 

Thank you for reaching out, I can understand wanting to have to most coverage for your device in case of accidents. I would recommend reaching out to our Premium Care department by calling (866) 371-9501 and inquiring about eligibility for your phone. 

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sulh88
Constellation
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Galaxy S20

I don't think you can do that. I have my Galaxy S10 official and tried to buy a care and it says this device is not eligible. Although mine is almost one year old.

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S20

Hello!

 

Thank you for reaching out, I can understand wanting to have to most coverage for your device in case of accidents. I would recommend reaching out to our Premium Care department by calling (866) 371-9501 and inquiring about eligibility for your phone. 

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