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Astronaut

Premium care

Why is this app keeps saying theres an error? How can I even verify eligibility and purchase the premium care? It keeps giving me an error.

8 REPLIES 8
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Sun

Re: Premium care

All eligible mobile devices can be enrolled in Samsung Premium Care on Samsung.com at time of device purchase. Eligible devices, that are within 30 days of phone activation, can also enroll in Samsung Premium Care via the Samsung Members app. If you are having trouble i recommend calling Samsung care. I hope this helps.

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Astronaut

Re: Premium care

its happening to me too. I cant enroll or check eligibility
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Cosmic Ray

Re: Premium care

Download the Shop Samsung app and it will be in your orders.
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Samsung Moderator
Samsung Moderator

Re: Premium care

I recommend reaching out to our Premium Care team. They can be reached at 1-866-371-9501

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Cosmic Ray

Re: Premium care

NICE 

http://www.forextrading.pk/open-market-currency-rates.php
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Constellation

Re: Re: Premium care

that number only works if you are currently enrolled with premium care
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Constellation

Re: Re: Premium care

is premium care only available if purchased directly from Samsung ? got 2 new phines from tmobile store and would like to enroll
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Samsung Moderator
Samsung Moderator

Re: Re: Premium care

For more information on Premium Care, please contact that Premium care team directly by calling 1-866-371-9501 or visit their FAQ page: https://bit.ly/30xy8IG



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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