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Asteroid

Receiving Calls via Bluetooth - No sound through Car Speakers

Hi All,

Can anyone help me please?

I brought a S20 Ultra last weekend, successfully paired it to my car and can play music through the car speakers from Spotify on my phone etc, but when I receive a call it comes up on the stereo showing me who's calling, connects the call but I have no sound through the car speakers. I have to tap to the 'speaker' button on the phone and disconnect Bluetooth to hear them talk.

I've tried un-pairing and re-pairing, disconnecting the phone from the car and reconnecting, connecting Android Auto etc.

It's registering the call being received but there is definitely no sound through the speakers in the Car.

Before my S20 Ultra, I had a Note 9 and had no problems with Bluetooth connectivity to the same car for calls or music function at all.

Please help! What am I missing?

Thanks in advance!

10 REPLIES 10
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Constellation

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

my car i have to get to Bluetooth audio to hear it. through the car not the phone.
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Asteroid

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

Yep, the car's Bluetooth is all connected and enabled, it shows the phone call but there's no sound through the speakers. O can use it for music with no problem.

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Constellation

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

I have the note 9 currently but maybe its a solution, I dont know.
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Constellation

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

try to go to Bluetooth settings and toggle "call audio" on
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Asteroid

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

Thanks, have tried that. It's toggled to 'on' already but still not working.


@jimmybaek wrote:
try to go to Bluetooth settings and toggle "call audio" on

 

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Astronaut

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

what model car do you havr
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Asteroid

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

A 2020 Kia Seltos. It worked fine with my Note 9 but for some reason the S20 Ultra won't work.

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Cosmic Ray

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

You might have this problem that everyone including myself are still dealing with.

 

MS Teams.

 

https://us.community.samsung.com/t5/Galaxy-S9/Speaker-turns-on-automatically/td-p/702455/page/5

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Asteroid

Re: Receiving Calls via Bluetooth - No sound through Car Speakers

Thanks, I do have MS Teams on my phone. Have just uninstalled and will see if that fixes it.

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