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Constellation

Recent software update issues

Hi I updated my software on October 21st and since then I have been getting a warning every time I restart my phone!! I have the s20 ultra 5g with t-mobile. I've been troubleshooting with two t-mobile but the problem isn't getting fixed!! 

4 REPLIES 4
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Cosmic Ray

Re: Recent software update issues

what is the warning message you are getting? you can always call Samsung support at 800-samsung. however, the T-Mobile techs are probably better than the Samsung techs.
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Constellation

Re: Recent software update issues

security error: this phone has been flashed with unauthorized software and is locked
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Constellation

Re: Recent software update issues

I have no idea where there is a Samsung store near me lol. I know where t-mobile is thats my carrier
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Re: Recent software update issues

what's the version? it's in the About phone -> Software info -> Build number

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