Original topic:

Remove fingerprint authentication

(Topic created on: 3/26/21 12:54 PM)
userNiB8Kf9f4W
Astronaut
Options
Galaxy S20
The phone doesn't recognize my fingerprints. Hiw can I cancel fingerprint authentication and return to using my pin. As it is, it requires me to try using the fingerprint several times before it gives me the option to enter my pin 
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CLF
Samsung Care Ambassador
Options
Galaxy S20

@userNiB8Kf9f4W

It should be in settings, lock screen, screen lock type. Under biometrics turn off fingerprints

There might also be an option in settings, Biometrics and security, fingerprints, fingerprint unlock.

Different phone models and software versions might have renamed or moved them to another location. This is where I found them on the S9.

Best regards,

CLF 

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