Original topic:

Restoring S20 after forgetting screen lock password

(Topic created on: 1/21/21 6:33 PM)
userdi274wyLQy
Astronaut
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Galaxy S20

Hi. I forgot my screenlock password and my phone was reset. I am now trying to restore my last back up but since i don't remember my screen lock password, I am unable to do so. Is there a way for me to reset the screeen lock password I was using so that i can access the back up and restore my data?

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3 Replies
Patriot1776JG
Red Giant
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Galaxy S20
Don't think your like my idea, but I think a factory reset would do it, but you would lose everything, your S20 would be like a new phone again out of the box
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userdi274wyLQy
Astronaut
Options
Galaxy S20

This is my current state! the phone is allowing me to restore it but keeps asking for the password i forgot to do so! wondering if there is a hack. else, yeah, i'm stuck with a new phone :( thank you!

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DGM
Nebula
Options
Galaxy S20

The only way to get password reset is to call your carrier.  They can go through the necessary steps to prove you are the owner of the account and the phone.  - - And then they will help you reset your password... Good luck!

 

 

 

Be sure to click  " ✓ Accept as Solution"  when you find an answer that works for you. - Thanks!

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