Original topic:

S20 5G losing WiFi

(Topic created on: 1/25/21 1:26 PM)
notsohappy
Astronaut
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Galaxy S20

this galaxy S20 5G keeps losing my wifi

7 Replies
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

Does this only occur on your home WiFi network? Have you tried the troubleshooting here? https://www.samsung.com/us/support/troubleshooting/TSG01001559/



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0 Likes
notsohappy
Astronaut
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Galaxy S20
yes that's the only place I need it .right now it's working for how long who knows .it will say wifi on but not connected to internet like I said it on now it messed up when you guys did a up date after the download is when I started having trouble no more updates like it the way it is you know what they say if it's not broke don't mess with it
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Galaxy S20
These suggestions are obvious, they do not address the obvious WiFi problems introduced with the Android 11 update! Please advise us on what to do about *that*
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Diaboyos
Comet
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Galaxy S20
Mine loses the Wi-Fi all the time. Just two rooms away from the router the phone loses Wi-Fi.

The thing that really gets me though is a family members $35 cricket flip phone works in every room of the house and she can even walk around outside the house and never lose Wi-Fi.

The antennae must be very weak on the s20.
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Galaxy S20
Did it get worse after Android 11?
Diaboyos
Comet
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Galaxy S20
No, it was bad with 10 as well.
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Galaxy S20
If your router is dual band, try switching from 2.4 to 5 or 5 to 2.4. If you choose 5, set to lowest channel.