Original topic:

S20 Apps not working on Wifi

(Topic created: 08-26-2023 05:07 PM)
Shyko710
Constellation
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Galaxy S20

Past few days I've noticed a couple of my apps aren't working/loading while on WiFi. (I don't have data plan, always on wifi at home) my Instagram & Reddit app work but X (twitter), Playstation App, MLB App, HBO Max, Paramount+ App all fail to load, just constant buffering. I have done a bunch of things to try a fix this 

-Cleared app Cache/Data

-uninstall/re-install app

-forget WiFi network then connect back

-restart router & phone

-cleared cache partition AND repair apps in Recovery Mode 

Last option is factory reset but don't want to do this as I don't think it will make much of a difference. My phone and Google Play Services are all up to date as well. Any help is appreciated....

7 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Try this, Settings>General management>Reset>Reset network settings. This clears all Wi-Fi and Bluetooth connections/settings and you will have to reestablish them. Might work.
Shyko710
Constellation
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Galaxy S20

After doing that, a few things loaded in & when I refresh the newer posts are grayed out and on my Playstation app, few things loaded and showed up but images didn't, went to check my library of only 1 game fully appears 

VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Do you have any sort of DNS set, or 3rd party adblocker enabled? Also, have your spoken with your Internet provider about this yet, just to ensure it's not some strange problem on their end?
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Shyko710
Constellation
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Galaxy S20

Phone says PrivateDNS is on "Automatic", no Ad blockers on & haven't spoken with Spectrum yet. We did get a new router about a month ago & everything has been fine since. Has to be something with my phone because when I checked the MLB app on my father's phone it loaded instantly, mine just buffers.

I even had the random thought that my phone may have some malware or something so I downloaded McAfee Security for Tmobile and tried to run it, but i get the blue loading circle then says failed to load 

VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Try installing Malwarebytes instead and run a scan. Make sure "deep scanning" is enabled and that all permissions are on in the app's settings. It might be malware, but I somewhat doubt it.
samsungS20FE
Constellation
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Galaxy S20
My messages are slow to send to other number on same plan
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Navigator66
Astronaut
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Galaxy S20
How to get utbe music to play in background while gaming??,
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