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Original topic:

S20 Call Badge Icon Won't Go Away

(Topic created: 01-03-2021 05:27 AM)
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n2tvaudio
Astronaut
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Galaxy S20
Hello, I hope someone can help with a solution that won't require a hard reset.
Since the last update my call badge won't clear. I keep seeing the number 2, I cleared all recent and missed calls but the number is still stuck there on my phone icon. I have cleared the phone app cache, and restarted the device several time and it's still there. It's really annoying, can someone advise how to clear this please?
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Solution
Ekamek
Black Hole
Options
Galaxy S20
Go to Settings>Notifications>Advanced settings and turn off Apps icon badges and see if it resets the settings for all apps. If it clears it, turn it back on. Also, clear the cache for the phone app in settings>apps>phone>storage>Clear cache.
Ekamek
Black Hole
Options
Galaxy S20
You may need to forced stop the phone app first then clear app cache.
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