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Constellation

S20+ Camera Fail in Snapchat

Hello,

 

I have an S20+ 

Whenever i'm on snapchat, the camera will randomly decide to not work. It happens about once every day or every other day.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: S20+ Camera Fail in Snapchat

Thanks for reaching out. It may help to clear the app cache of the camera app and the Snapchat app. https://www.samsung.com/us/support/answer/ANS00077611 

However, if the troubleshooting is not beneficial and the camera only fails in one app, you will need to contact the app developer for additional troubleshooting. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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