cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

S20 FE 5G Touch sensitivity issues

I recently bought the Galaxy S20 FE 5G.
Very nice phone, issue is that the screen kept on clicking on scrolls and scrolling on clicks...
I thought it was a faulty device, so I contacted Samsung Customer service, who gave me an address 2 hours away. No way am I driving 2 hours for this. So I ordered another one, and returned this one.
The second one arrived with same issues!!! @samsung, I really hope it's a software issue!

*UPDATE*
10/21/2020:
The screen sensitivity issues have gotten better. It could be that maybe samsung uses a technology that means from how each person interacts with their phone, and customizes the touch interactions based on use 🤷

*UPDATE*
11/19/2020:
The issue continued for a while - I needed to restart my phone like three times a day...
Two days ago, when it happened again, I decided to report it thru "Bug Report" in developer settings.
Since then I haven't had an issue!
5 REPLIES 5
Highlighted
Astronaut

Re: S20 FE 5G Touch sensitivity issues

do you have a screen protector on it? there may be something on it or under it the screen is sensing. try wiping the screen with a SLIGHTLY damp soft cloth.
Reply
Loading...
Highlighted
Asteroid

Re: S20 FE 5G Touch sensitivity issues

<edit>

 

If it were a software issue, why have they NOT fixed it in the last firmware that already addressed to fix it? Why is Samsung so silent about the problem?

Reply
Loading...
Highlighted
Astronaut

Re: S20 FE 5G Touch sensitivity issues

I have the same issue but it's pretty random. I'm hoping that this is a software glitch and not a hardware issue.
Reply
Loading...
Highlighted
Asteroid

Re: S20 FE 5G Touch sensitivity issues

Really? exactly the same issue?

Reply
Loading...
Highlighted
Asteroid

Re: S20 FE 5G Touch sensitivity issues

@DavesTake Have you tried turning touch sensitivity on in the display settings to make it more sensitive?

Reply
Loading...