When is the update for the S20FE getting screen touch update. It is very hard to deal with sometimes. Can slide screen up or down but touch will not work then after few minutes it works for a minute.. they say update is out but I can not get it please help
How to join the class action? Rep is no helps at all, and asking me for warranty repair. But I don't think it's gonna fix the problem for me as others already pointed out.
I have bought the 5g version from amazon UAE and I got the infamous touch issue which is very annoying, then I asked for a replacement and even the replacement unit has the same issue
how could the best company making screens fall for so basic thing like that?
these software updates are just to try to cover up the hardware issue.
Still experiencing this issue after the most recent update, samsung phone support all but told me to go away. Screen is unresponsive in random places after being in my pocket. Hard to replicate and not sure what to do now.
I'm not sure this is a software issue. I think it's a hardware issue related to some phones.
The range of issues related to touch is large from keyboards that input jumps over the place to ghost touches and slightly jerky zoom on Instagram.
The latter is the only issue I've had an that was with very slow zoom I'd never do. It was the technique.
I've tested many times.
I've seen videos of the issues but I can't duplicate it.
There's a lot of gaslighting going on when you say that you don't have the issues.
The risk is that a software fix for those effected might impact on those that aren't. Return the device if you have issues.
I gave up. It's to a point where i can't even type anything. Missed characters, swiping and browsing in all directions. I went back to One Plus 8 Pro and threw the S20 Fe in the drawer. They released a half baked product and can't fix major issues that they actually know about. However, S20 FE would be a great device if touch screen issues are resolved.