I always have loved Samsung, I liked that everything was easy to download music and listening without internet and keep your photos, but a few ago Google music disappeared and now I am receiving texts that I should backup all my photos and videos on one drive that will be free for one year. As well, I had to buy Bluetooth earphones because I can't plug mine in the new models. I have two phones S8+ and Fe 20 the only thing that I love is the camera everything else is better in my old one. I would expect more from Samsung than is becoming more as iPhone. Absolutely disappointing.