Original topic:

S20 FE is not connecting correctly to Sony WH 1000 xm4

(Topic created on: 3/27/21 1:14 AM)
userqV4RjC2S82
Astronaut
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Galaxy S20

Since a couple of days I have a new S20 FE 5G to replace my old S8, I have a Sony WH 1000 xm4 headphones and this connected very well with the S8 but not with the S20.

I can listen to music and do call but all the handling must be done from the phone.

Connected with the S8 I can swipe numbers, answer calls, adjust the volume and the volume stops when you take it off.

Connected with the S20 I can only adjust the volume all the other features don't work, the music doesn't stop when taken off and all the other features don't work either.

How can I solve this problem ??

Please let me know !

 

 

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1 Reply
SamsungGill
Samsung Moderator
Samsung Moderator
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Galaxy S20

It could be a software compatibility issue between different Android versions. Have you tried forgetting and re-pairing? Is there an app from Sony that is available?

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