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Asteroid

S20 Fe 5g Finger Scanner

Does Anyone have S20 Fe 5g and has problems with the finger scanner. Mi e works when it wants to and after my batter get half it stop working,anyone else having this problem 
6 REPLIES 6
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Astronaut

Re: S20 Fe 5g Finger Scanner

my screen is jumping and freezing and my battery gets hot alot I hate this phone
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Asteroid

Re: Re: S20 Fe 5g Finger Scanner

turn off somethings
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Asteroid

Re: Re: S20 Fe 5g Finger Scanner

reset your phone and if its hot is good. when it runs hot like that thats the g
cpu use alot of power no biggy
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Re: S20 Fe 5g Finger Scanner

i have no problem with the fingerprint scanner..
try registering same finger multiple times, or download samsung members app from galaxy store and submit a ticket. the app automatically collects the necessary logs for fingerprint sensor and will send to Samsung where they can observe and diagnose the issue.

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Asteroid

Re: Re: S20 Fe 5g Finger Scanner

where in the app do i go
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Re: Re: S20 Fe 5g Finger Scanner

from Samsung Members app
click get help on bottom mid -> scroll down for Reort error 

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