Received the new S20 yesterday and everything is working perfectly except for notifications.
I have searched every forum and searched through all the settings on both the apps and the notification settings and everything is as it should be, but still no notification sounds.
The only unusual thing is when I go through the list of sounds no sample is played. Could it be that for some reason no files are actually attached to the ringtones?
Solved! Go to Solution.
My wife has the new Note20 and I have the S20.
Open Message App
Click on 3 dots on top right
Click on Notifications
Click on the words 'New messages'
Click on Sound (ours was showing silent)